Atelier Studio Help

For studios · Schedule & Bookings

Waitlists

What happens when a class is full, and how the next free spot gets filled.

When a class fills up, Atelier Studio starts a waitlist on its own; there’s nothing to switch on. People can add their name, and you don’t lose a booking just because the class was briefly full.

How a spot gets filled

When someone cancels and a spot opens, the first person on the waitlist is next. Depending on your setting, either:

  • They’re booked in automatically and told the good news (and charged, if it’s a paid drop-in), or
  • They’re offered the spot for a short window. If they don’t take it in time, it passes to the next person.

Seeing who’s waiting

Open the class from your schedule. A full class shows its waitlist, in order. If you need to, you can move someone up into the class yourself.

Your waitlist settings

Under Settings → Policies, choose how spots are filled and set a cut-off so no one is added too close to the start.