Atelier Studio Help

For studios · Customers

A customer's profile

Everything about one person — their history, passes, payments, notes, and contact details.

Open anyone from your directory to see their whole story in one place.

A customer profile showing total spent, bookings, active subscriptions, contact info, and staff notes. A customer profile showing total spent, bookings, active subscriptions, contact info, and staff notes.
One customer, at a glance

The top line

Across the top you’ll see the essentials: total spent, total bookings (and how many are upcoming), and any class credits or studio credit they hold. Buttons let you edit their profile or add credits to their account.

The tabs

  • Overview — contact details, active memberships and passes, your notes, tags.
  • Bookings — every class they’ve booked, past and upcoming.
  • Payments — what they’ve paid and any refunds.
  • Waivers — which waivers they’ve signed.
  • Notifications — what they’ve been sent.

Staff notes

Staff notes are private to your team — a good place for things like injuries, preferences, or “always books the 6pm.” Clients never see these.